GENERAL PROVISIONS
These regulations apply to the online store selling online via the happyhopfields.eu store, offering the purchase of products from the commercial offer of its suppliers, with whom an agreement has been concluded granting such a right (dropshipping) and which is serviced by Happy HopFields Spółka Akcyjna based in Lublin , ul. Tomasza Zana 11A, 20-601 Lublin, entered into the commercial register of the National Court Register under KRS number: 0000765638, NIP 7123379549, REGON 382297662, share capital PLN 100,000.00,
The online store deals with distance selling of own products and products offered by external suppliers.
The condition for making purchases at happyhopfields.eu is the acceptance of these regulations.
DEFINITIONS
Shop – Happy HopFields Spółka Akcyjna with its registered office in Lublin, ul. Tomasza Zana 11A, 20-601 Lublin, operating the Online Store at happyhopfields.eu,
Customer – a natural person over 18 years of age with full legal capacity placing an order for a specific product,
Product – an item offered for sale via the online store, both delivered directly by the store owner and by external suppliers cooperating with the entrepreneur on the basis of dropshipping.
RULES FOR MAKING PURCHASES
The customer can make purchases at the happyhopfields.eu online store only via the Internet using the ordering form.
Online orders are accepted 24 hours a day, all days of the week. Orders placed on Saturdays, non-working days and public holidays will be implemented on the first business day following the day on which the order was placed.
The products in the online store are marked in detail. The website contains information about the characteristics of the product, its price, and the supplier. When ordering a product, the customer selects it in a manner appropriate for a given product.
The condition for placing an order is to fill in all the required data necessary for shipment in the form. In the event of their absence, the Seller is entitled to cancel the order.
The order is effective after reading these Regulations, its acceptance and acceptance of the order by clicking the “I confirm purchase and pay” button.
Placing an order is associated with the obligation to pay, taking into account the payment methods offered by the seller. By placing an order with the obligation to pay, the customer submits an offer to purchase a specific product.
The conclusion of the contract of sale takes place when the Seller confirms the acceptance of the order for execution, which takes place by sending to the previously provided e-mail address a message confirming the content of the order, which will include at least: customer’s name and surname, shipping address, e-mail, telephone number and a detailed summary of the ordered products, as well as information on the complaint procedure regarding the products and the customer’s right to withdraw from the sales contract.
The purchased product along with the sales document selected by the Customer (invoice) is sent to the Customer by a courier company to the address provided by the Customer in the order form.
ORDER FULFILLMENT
The purchase of a specific product takes place at the prices given on the store’s website, which are prices in EURO and gross prices – including VAT.
The price of the product does not include the shipping cost, the amount of which depends on the type of product ordered and is each time specified on the store’s website.
All products sold in the online store are products available directly from the Seller or one of its Suppliers.
In exceptional circumstances, it may happen that the product will not be available. In such a situation, the customer will be informed about the inability to complete the order by e-mail or by phone. He will also receive proposals for a possible solution to the situation.
Product deliveries are made only within the territory of Europe.
The order is transferred for processing after confirming the payment to the store’s account.
The expected period of order fulfillment covers the period counted in working days from the moment the payment is credited to the moment of delivery to the address indicated by the Customer.
The period of order fulfillment includes the period of its preparation and the time needed for its delivery. Depending on the Supplier and the form of delivery, it is from 2 to 7 business days.
In special situations, the order fulfillment period may be longer than 7 business days, about which the customer will be informed via e-mail or by phone. He will also receive proposals for a possible solution to the situation.
PAYMENT AND DELIVERY COST
Payment for the ordered product may be made via the electronic payment system